Returns & Exchanges

At Peacock Alley, we take pride in the quality of our luxury linens and want you to be completely satisfied with your purchase. If you are not delighted with your order, we accept returns of unwashed and unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Attach the Shipping Label

Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing